OTRS SOAP API

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How to access OTRS SOAP API in PHP

sachin

<?php

function create_ticket($mail_sub, $mail_to, $mail_BCC, $mail_from, $mail_body, $otrs_reff = array()) {
	$url	  	= "https://my.host.com/otrs/rpc.pl";
	$username 	= "OTRS_SOAP_user";
	$password 	= "password";

	$TicketNr 	= (isset($otrs_reff['TicketNr']) && !empty($otrs_reff['TicketNr'])) ? $otrs_reff['TicketNr'] : null;
	$TicketID	= (isset($otrs_reff['TicketID']) && !empty($otrs_reff['TicketID'])) ? $otrs_reff['TicketID'] : null;
	$ArticleID	= null;

	global $num;
	global $name;

	# Set up a new SOAP connection:
	$client = new SoapClient(null, array(
		'location' => $url,
		'uri' => "Core",
		'trace' => 1,
		'login' => $username,
		'password' => $password,
		'style' => SOAP_RPC,
		'use' => SOAP_ENCODED)
	);

	if($TicketNr && $TicketID){
		$TicketNr = $client->__soapCall("Dispatch",
			array($username, $password,
				"TicketObject", "TicketNumberLookup",
				"TicketID", $TicketID,
			)
		);

		if(!$TicketNr){
			$TicketID = null;
		}
	}

	if(!$TicketNr && !$TicketID){
		$TicketCreateNumber = $client->__soapCall("Dispatch",
		array(
			$username, $password, 
			"TicketObject", 
			"TicketCreateNumber"
		));

		if(! is_string($TicketCreateNumber) )
			$TicketNr = number_format($TicketCreateNumber,0, '.', '');

		if($TicketNr){
			$TicketID = $client->__soapCall("Dispatch",
				array($username, $password,
					"TicketObject", "TicketCreate",
					"TN", $TicketNr,
					"Title", $mail_sub,
					"Queue", "Eurus|NOC",
					"Lock" , "unlock",
					"PriorityID", 3,
					"State" , "open",
					"CustomerID", $mail_from,
					"CustomerUser", $mail_from,
					"OwnerID", 1,
					"UserID", 1
				)
			);
		}
	}

	if($TicketNr && $TicketID){
		$ArticleID = $client->__soapCall("Dispatch",
			array($username, $password,
				"TicketObject", "ArticleSend",
				"TicketID", $TicketID,
				"ArticleType", "email-external",
				"SenderType", "agent",
				"From", $mail_from,
				"To", $mail_to,
				"Bcc", $mail_BCC,
				"Subject", '[Ticket#'.$TicketNr.'] '.$mail_sub,
				"ContentType", "text/html; charset=utf-8",
				"Charset", "utf-8",
				"HistoryType", "EmailCustomer",
				"HistoryComment", "generated by SPAM CALLS ALERT",
				"Body", $mail_body,
				"UserID", 1,
				"NoAgentNotify", 0,
				"MimeType", "text/html",
				"Loop", 0
			)
		);
	}

	return array(
		"TicketNr" => $TicketNr,
		"TicketID" => $TicketID,
		"ArticleID" => $ArticleID
	);	
}
?>